Tel: 0115 896 7534  | Email: membership@synergynetwork.co.uk

Privacy Policy

Our Privacy Policy lays out how we, Synergy Network collect, use, maintain and disclose information that we might collect from you when you view and use our website (http://synergynetwork.co.uk/).

The policy applies to the website and all products and services offered by Synergy Network.

Personal identification information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, subscribe to a newsletter, respond to a survey, fill out a form, or any other way we might make available for you to get in touch. You may be asked for, as appropriate, name, email address, mailing address or phone number. You may visit our website anonymously. We will collect personal identification information only if you voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent you from engaging in certain website related activities.

Non-personal identification information

We may collect non-personal identification information about you whenever you interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about how you connected to our website, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies

Our website may use "cookies" to enhance your experience. This means that your web browser will place cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, some of the general benefits of cookies may be lost.

How we use collect information

We may collect and use your personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently
  • To personalise user experience: We use statistical information via Google Analytics to understand how our website visitors as a group use the services and resources provided on our website
  • To improve our website: We always use feedback you provide to improve our products and service 
  • To send periodic emails: We may use the email address to send you information and updates pertaining to your order or interests. It may also be used to respond to your enquiries, questions, and/or other requests. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Sharing your personal information

We do not sell, trade, or rent personal identification information to anyone else or any other organisation. We may use third party service providers to help us operate our business or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

You may find advertising or other content on our website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website's own terms and policies.

Advertising

Ads appearing on our site may be delivered to you by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

Google Adsense

Some of the ads may be served by Google. Google's use of the DART cookie enables it to serve ads to you based on their visit to our website and other sites on the Internet. DART uses "non personally identifiable information" and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this website you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy or the way we work from a legal point of view, please contact us either at:

Telephone: 0115 896 7534
Email:  membership@synergynetwork.co.uk
Or use our contact form on http://www.synergynetwork.co.uk/contact-us

This document was last updated on February 14, 2016